Introduction
The redressal of students’
grievances is an integral part of any educational institute to ensure safe,
conducive and harmonious teaching-learning atmosphere. Taking into this account,
Barkhetri College has constituted a Grievance Redressal Committee to look into
issues or complaints lodged by the students as well as staffs including the
faculty members. The formation of Anti-Ragging Committee and Anti-Sexual
Harassment Cell has catered the need of decentralization and proactive as well
as time bound resolution to deal with the specific cases. All the Committees
have been constituted in accordance with the guidelines of the UGC or the
respective authority.
Objective
· To look into the issues or complaints lodged by
the student and staff and judge its merit.
·
To ensure prompt and impartial action with care
and sensitivity in order to resolve the issues or complaints.
·
To uphold and maintain dignity of the
institution and establish harmonious atmosphere among different stockholders.
Implementation
Any student or staff with a
genuine grievance or compliant may come within reach of the Grievance Redressal
Committee. One can record their complaints verbally by appearing before any
member of the Committee or over telephone. In case the student/staff is reluctant
to appear in person, he/she can e-mail to the Grievance Redressal Committee or
Principal.
Upon receiving
the complaints, a preliminary dialogue among members of the committee about the
merit of the issue or complaint is judged. The Committee formally meets to
review the cases and if require, send to the higher authority for direction and
guidance. The cases are attended punctually on receipt of any grievance from
the students and staff.
Committee Members
·
Shahjahana Begum (Convenor)
Tel: 7002269857
Email: shahjahanabegum38@gmail.com
·
Dewan Nazrul Islam (Member)
Tel: 9864288018
Email: mail2dewan.n11@gmail.com
·
Azizul Hoque Ahmed (Member)
Tel: 9101917356
Email:
azizulhoqueahmed16@gmail.com
·
Ashok Chandra Das (Member)
Tel: 7002878889
Email:
ashokchandradas16@gmail.com
Conclusion
The Grievance
Redressal Committee exhibits a core site in ethos of the college which deals
with students’ and staffs’ grievances and their redressal. Prompt and time bound action on the issues or grievances will
help to build confidence on different stockholders upon the institution and in
the long run it is expected to ensure healthy teaching-learning environment in
the institution.